SWSD Feb 18: Asset selection improvements

Asset selection by requestors: Streamlining efficiencies in SolarWinds Service Desk is a hallmark of what we’re always trying to achieve. Now when requestors submit a new incident related to one of their devices, we can populate a list of assets the user owns, allowing them to select the asset their incident is related to. Your agents will know the target device allowing them to move faster to towards troubleshooting and remediation. 

Also in this release: 

  • Enhancements to the API and documentation 
  • OpenSSL and Ruby updated to version 3.0 in our discovery scanner 

 

See our release notes for additional features. SWSD Release Notes  

If you have any questions, please leave a comment below. 
See what else we’re working on. 
Have a feature request? Upvote or submit your request here. 

Thwack - Symbolize TM, R, and C