Empowering Enterprise Service Management (ESM): Mobile App Access for All Service Providers
Previously, mobile app functionality was only available for the IT service provider. With this release, we will be making the app available for all serv...
Newsroom Posts
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SWSD November 24th: Data Masking Enhancement for Text-Based User Inputs and More
Elevate Security and Privacy Compliance with Enhanced Data Masking for Text-Based User Inputs Earlier this year, we introduced data masking for attachments, and we’re excited to expand this capability with the release of masking for text-b... -
SWSD November 10th: General Release of Auto-Generated Runbooks, Enhancements for Custom Fields, and New Input Modification Functionality
Make the Most of Your Process Documentation by Generating New Runbooks in Just a Few Clicks We’re excited to announce that our new AI-powered Runbook generation feature, previously launched in labs, is now fully released as part of SolarWi... -
Coming Soon: Release of Phase 1 for Custom Fields for Searching, Sorting, and Filtering and Adding Service Catalog Fields to Incident Index
To better scale the SolarWinds Service Desk (SWSD) platform and offer more rich features, SolarWinds is introducing the ability to identify the custom fields your organization can filter by, sort by, and search by. Please see the attached PDF for inf...
