Wildcard certificates? DNS Setup? Domain name changes? What about APIs? How do categories work? Is data protected between service providers? How do I set this up?
These are questions others have had about migrating to Enterprise Service Management (E...
Newsroom Posts
-
SWSD August 25th: The Evolution of SolarWinds AI in Service Desk – Generate Runbooks from Text-Based Files, Automatic Data Masking, and More
Make the Most of Your Process Documentation by Generating New Runbooks in Just a Few Clicks With our Runbook generation feature, available as part of SolarWinds AI, your teams can automate the manual and time-consuming task of compiling and form... -
SWSD August 18th: An Exciting Week for Enterprise Service Management (ESM) – Custom IT Service Portal URLs, Templates for New Service Providers, and More
Standardize Points of Entry with Custom URLs for IT Service Portals One of the main benefits of ESM to the user is reducing points of entry to requesting help from departments across the organization, but also simplifying their experiences and ... -
Postponed Release of Phase 1 for Custom Fields for Searching, Sorting, and Filtering and Adding Service Catalog - The release planned for August 25 has been delayed. The new release date is to be determined.
While in the process of release, some items were found that require us to move the planned release of Phase 1 of Custom Fields Selection of Filtering, Sorting, and Searching and the ability to filter, sort, and search on custom service request custom... -
SWSD July 21: SolarWinds AI (GenAI) in EU Datacenter and Upcoming Changes to Custom Fields
Expanding our SolarWinds AI to more regions with availability in the EU datacenter. SolarWinds AI has changed the way our customers in the US datacenter work and communicate with their end users and now we are happy to announce that SolarWinds AI is ...
