Splunk On-Call Webhook Integration

Hello,

Has anyone here figured out how to integrate SWO SaaS webhook alerts with Splunk On-Call (VictorOps)?  Support doesn’t seem to know and this is gonna be a deal breaker for us if we can’t get alerts working like they did in Orion NPM.


Hopelessly Frustrated,

Scott

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  • Try co-pilot, it's a good start. I wish I had VIctorOps to help out but don't have an instance to try for you.

    To send alerts from SolarWinds Orion (SWO) to VictorOps (now known as Splunk On-Call), you can follow these general steps:

    1. Set Up an Alert in SolarWinds Orion:

      • Go to the Alerts & Activity tab in SolarWinds Orion.
      • Create a new alert or modify an existing one to include the conditions that will trigger the alert.
    2. Configure the Alert Action:

      • In the alert configuration, add an action to send an HTTP POST request.
      • Use the VictorOps REST endpoint URL for the HTTP POST action. You can find this URL in your VictorOps account under Integrations.
    3. Format the Payload:

      • Customize the payload to include the necessary information such as alert name, description, and severity. Ensure it matches the format expected by VictorOps.
    4. Test the Integration:

      • Trigger a test alert in SolarWinds Orion to ensure it is correctly sent to VictorOps and appears in the incident timeline.

    For detailed instructions and examples, you can refer to the VictorOps Knowledge Base1.

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