This discussion has been locked. The information referenced herein may be inaccurate due to age, software updates, or external references.
You can no longer post new replies to this discussion. If you have a similar question you can start a new discussion in this forum.

SolarWinds Observability - Azure No SAML Groups Received

Hi Thwack.

We are dipping our toes in the water with SWO with the Digital Experience Monitor (DEM).  The last major step before I open up the platform to others here is using the SAML authentication.  I have SAML setup with Azure and it authenticates users fine if they were invited to the platform but I'm having trouble with the Role Mapping.  When a new user authenticates from the IdP portal page I receive a message that says: Unrecognized NameID - user won't be autoprovisioned: No SAML groups received.  In SWO I have the Azure group IDs mapped to each of the three roles (admin, member, viewer).  It seems like a common issue that is mentioned in the documentation but it doesn't explain what the fix is.

Any help would be appreciated!