We are running 'Active Directory 2008 R2 Services and Counters' template on 10+ domain controllers and all report correctly except for one trouble server. The service monitors work correctly but the performance counter monitors are failing with the error: "Bad input parameter. HResult: The specified object is not found on the system." I've searched around and tried the following fixes: Restarting Remote Registry - http://thwack.solarwinds.com/message/169647#169647 Restarting WMI Adding Network Service as COM Services Admin Microsoft Remote Registry Hotfix - http://support.microsoft.com/kb/2699780 Checked license availability for application monitors Rebooted Server Tried to rebuild the performance counters Ran Perfmon from the Solarwinds Server, managed the not working server and selected several counters from above that are not working via the web browser and they monitored correctly I thought it might be a permissions issue but I ran PerfMon from a working DC and managed the not woring DC and it reported correctly. I tried this in reverse and it also worked correctly. Our setup is: Orion Platform 2013.1.0, SAM 5.5.0, IPAM 4.0, NCM 7.2, NPM 10.5, NTA 3.11.0, IVIM 1.6.0, VNQM 4.0.1

This has been fixed/corrected. Thank you Kate @ Solarwinds! The issue is simply that the counter is not present on the problem server. The application monitor is polling for Category: NTDS. If you look at a working Domain Controller, the Counter is there: But on the not working server it is not there: For this server we had to override the template and change the counter to DirectoryServices: This is odd because both servers are Windows 2008 R2 SP1. No differences that I know of. It appears the working servers have BOTH counter categories, DirectoryServices and NTDS where-as the not working server is missing NTDS. Thanks to all for the help!

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Performance Counter Monitor - Bad Input Pameter - HResult

joebecker8 over 11 years ago

We are running 'Active Directory 2008 R2 Services and Counters' template on 10+ domain controllers and all report correctly except for one trouble server. The service monitors work correctly but the performance counter monitors are failing with the error: "Bad input parameter. HResult: The specified object is not found on the system."

I've searched around and tried the following fixes:

Restarting Remote Registry - http://thwack.solarwinds.com/message/169647#169647
Restarting WMI
Adding Network Service as COM Services Admin
Microsoft Remote Registry Hotfix - http://support.microsoft.com/kb/2699780
Checked license availability for application monitors
Rebooted Server
Tried to rebuild the performance counters
Ran Perfmon from the Solarwinds Server, managed the not working server and selected several counters from above that are not working via the web browser and they monitored correctly

I thought it might be a permissions issue but I ran PerfMon from a working DC and managed the not woring DC and it reported correctly. I tried this in reverse and it also worked correctly.

Our setup is:

Orion Platform 2013.1.0, SAM 5.5.0, IPAM 4.0, NCM 7.2, NPM 10.5, NTA 3.11.0, IVIM 1.6.0, VNQM 4.0.1

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0 aLTeReGo over 11 years ago

What happens when you try to browse for those performance counters using the Component Monitor Wizard located under [Settings - SAM Settings]? Are you able to see any performance counters? Also, are you running any Orion additional pollers in your environment?
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0 aLTeReGo over 11 years ago in reply to aLTeReGo
Also, have you looked over the following KB articles? I believe the 2nd one is most applicable to your issue.
SolarWinds Knowledge Base :: "Bad input parameter", "Category is invalid", or "Invalid Class" errors when you use Orion APM Performance Counter monitors
SolarWinds Knowledge Base :: Error: "Bad input parameter. HResult: The specified object is not found on the system."
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0 joebecker8 over 11 years ago in reply to aLTeReGo

Thank you for your reply!
It lists the performance monitors and if I click test it seems to work OK.
I could create a new template and apply it to this server but that leaves the question 'Why' does the same template work on 10 other servers but not this one.
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0 joebecker8 over 11 years ago in reply to aLTeReGo

I did see the second article but not the first.
Per the first article, the reg key does not exist so I created it and set it to 0.
Also tried the following link as well: How to manually rebuild Performance Counter Library values
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0 joebecker8 over 11 years ago in reply to joebecker8

I removed the template from the node and went to reassign the template to the node and it fails. Could it be a problem with the template? The template works OK with 10+ other nodes.
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0 aLTeReGo over 11 years ago in reply to joebecker8

This one is really baffling. Just for kicks could you try changing the "Platform to run polling job on" setting just for this one instance of the assigned application that's not working and see if that changes the behavior?
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0 joebecker8 over 11 years ago in reply to aLTeReGo

Sorry, I forgot to mention that I had tried this and it didn't make a difference. The Template is set to use x86 as a default and I already changed and tried with x64.
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0 aLTeReGo over 11 years ago in reply to joebecker8

x86 is the default and what should be used. I was just curious if you had different results when trying x64. At this point I'm out of tricks and left scratching my head. The best recourse now is to open a case with support so we can get a better look at what's going on and see if we can figure out what makes this machine so special.
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0 joebecker8 over 11 years ago in reply to aLTeReGo

Thank you! I opened a support case and will reply back with any findings. Hopefully this will help others as well.
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0 aLTeReGo over 11 years ago in reply to joebecker8

This case is being tracked under NS507977
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