HTTP/1.1 403 when downloading a text file from the SERV-U Web Client - Alternative Folder Info Text?

Hi Kai, please can you let us know the version you are running and the process to download the .txt files, I've not seen that behaviour before.

Hey calc,

The version is 15.3.1.155 - the process is the easiest I could imagine => change into the directory, double-click the .txt file => Forbidden - alternatively: change into the directory => select the file => use "Download"-Button => Forbidden.

Kai

Hi Kai, thanks - do you get the same error in "Web Client" and "New Web Client". If so, do you also get errors when you try to download the file via FTP/SFTP using the same account?

Could you share a screenshot of the error just to give some context?

Would be interested to know the filename of the txt file too. It shouldnt matter but just incase there is something unusual about the filename.

Hi calc,

thanks for reminding me. The filename was "!! Infos !!.txt" - without the quotation marks of course. After removing them (replacing them with __ to make the file move to the top of the line), the download works perfectly.

Hi calc,

thanks for reminding me. The filename was "!! Infos !!.txt" - without the quotation marks of course. After removing them (replacing them with __ to make the file move to the top of the line), the download works perfectly.

Ah ok, did you just replace ! with _?

Yep. As ! are allowed in Windows Filename I think it shouldn't lead to such an error in the Client, shoudl it? Btw, yes, in the New Web Client the error is the same - just a plain "Forbidden" message

Thanks for clarifying, I think this must be for security but I would suggest opening a feature request/ticket with support and then they can consider it for the next release. I checked and just as you said ! is allowed in Windows filenames.