Downloaded Serv-U Zip File is empty

Hi All,

Has anyone experienced an issue with Serv-U that when you download a zip file (any file content),  it's empty or 0 file. 

But when you upload the file one at a time, you'll be able to downlod it with no problem.

Hoping you guys can assist. Thank you!

Bella, 

Parents
  • Hello  ,

    please, let us know whether you still have issue with version 15.4.1. We do have a fix, that hopefully will resolve all download files issues in past.

    If not, please reach to support team and we would need logs and ideally remote access to your place to reproduce it. There is chance the issue is caused somewhere else on level of load balancer (if there is).

    Thank you

Reply
  • Hello  ,

    please, let us know whether you still have issue with version 15.4.1. We do have a fix, that hopefully will resolve all download files issues in past.

    If not, please reach to support team and we would need logs and ideally remote access to your place to reproduce it. There is chance the issue is caused somewhere else on level of load balancer (if there is).

    Thank you

Children
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