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LDAP Sync with existing manually created clients

jelizaga

Hi everyone,

I am running Web Help Desk with manually created clients. I am planning to do an LDAP sync with my AD and allow everyone to create their own tickets.

My question is, once I sync and import users, what will happen to those manually created clients if the sAMAccountName (SAM) and email addresses are the same?

Thanks for the reply!

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