When adding cloudgenix devices to Solarwinds , they are listed as unknown. On software 2020.2.4 , you can add the cloudgenix device as unknown for NPM and netflow. After software upgrade to 2020.2.6, you can't add cloudgenix devices to Solarwinds netflow. Please add full device support to Solarwinds NPM\Netflow products for Cloudgenix devices.