NPM/NTA trial install fails

Question

NPM / NTA trial install fails at 85% with the following message: 
 "Failed: Source file not found: c:\programdata\solarwinds\installers\observability-2023.1.0.129-Orioninstaller1.cab. Verify that the file exists and that you can access it." 
 The file does not exist. 
 Both trial downloads fail at the same stage - Bundle-856-NPM-NTA-Eval and Solarwinds-NPM-Installer.Eval. 
 The server is Windows 2019. 
 Have attempted installs both as local admin and domain admin, same error.

Lulululu · Accepted Answer

I have spoken to Solarwinds, seems there is a bug which causes the files to be downloaded with the wrong names. 
 When the install fails, open the c:\programdata\solarwinds\installers\ folder (it is hidden) 
 
 Identify the Observability-2023.1.0.129-Observability-2023.1.0.129-OrionInstaller[1-21].cab files. 
 Manually rename the files to Observability-2023.1.0.129-OrionInstaller[1-21].cab. 
 Re-run the installer.

NPM/NTA trial install fails

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