This discussion has been locked. The information referenced herein may be inaccurate due to age, software updates, or external references.
You can no longer post new replies to this discussion. If you have a similar question you can start a new discussion in this forum.

Configuration Wizard stuck at importing sample maps

I have already checked the KB article for this issue and the article is only applicable for one web server.

I experienced this error on my additional web server where all permissions folder are ok, done the re-installation, i even checked the web table and only two web servers are added. So, yeah I am here maybe some from the community here also experienced this issue in NPM v12.1 and able to resolve this.

I've already open a ticket but still no luck to get a response T_T 

Parents
  • Can you please paste last 15 lines of configuration wizard log ?

    C:\ProgramData\SolarWinds\Logs\Orion

  • 2017-01-16 05:46:08,272 [4] DEBUG SqlHelper - SQL: SELECT TOP 1 ServerName FROM dbo.Engines WITH (NOLOCK) WHERE ServerType = 'Primary' ORDER BY KeepAlive DESC

    2017-01-16 05:46:08,272 [4] DEBUG MessageBusTopologyProvider - No message bus host change detected.

    2017-01-16 05:47:32,553 [4] INFO  CWActiveInstanceChecker - Extending expiration for active instance of ConfigWizard on machine <additional web hostname ipaddress>

    2017-01-16 05:48:08,287 [42] DEBUG SqlHelper - SQL:

    SELECT HostName

    FROM dbo.HA_PoolMembersView

    INNER JOIN dbo.HA_Pools ON HA_Pools.PoolId = HA_PoolMembersView.PoolId

    WHERE HA_Pools.PoolType = 0

    ORDER BY HostName

    2017-01-16 05:48:08,303 [42] DEBUG SqlHelper - SQL: SELECT TOP 1 ServerName FROM dbo.Engines WITH (NOLOCK) WHERE ServerType = 'Primary' ORDER BY KeepAlive DESC

    2017-01-16 05:48:08,303 [42] DEBUG MessageBusTopologyProvider - No message bus host change detected.

    2017-01-16 05:49:14,724 [1] INFO  MainForm - Form closing: CurrentScene is in progress.

    2017-01-16 05:49:20,271 [1] INFO  MainForm - Form closing: CurrentScene is in progress.

    2017-01-16 05:49:20,834 [1] INFO  ProgramStarter - Switching Terminal Server Session to Execute mode.

    2017-01-16 05:49:20,834 [1] DEBUG ProgramStarter - RunProgram FileName: 'change', Arguments: 'user /execute', WindowStyle: 'Hidden'.

    2017-01-16 05:49:20,849 [1] DEBUG ProgramStarter - RunProgram started Process ID: '6080'.

    2017-01-16 05:49:20,912 [1] DEBUG OipClient - { FinishEventsTransmission entered

    2017-01-16 05:49:20,912 [1] INFO  OipClient - All uploads finished successfully.

    2017-01-16 05:49:20,912 [1] DEBUG OipClient - } FinishEventsTransmission exited

    2017-01-16 05:49:21,381 [1] DEBUG OipClient - { FinishEventsTransmission entered

    2017-01-16 05:49:21,381 [1] INFO  OipClient - All uploads finished successfully.

    2017-01-16 05:49:21,381 [1] DEBUG OipClient - } FinishEventsTransmission exited

  • Try this i thin that what you have the issue with .

    These do not indicated an issue with High Availability and are not relevant.  The MessageBus call launches before the database configuration is complete and generates these errors.

    NPM 12.0.1 Configuration Wizard hangs at finalizing website compilation - SolarWinds Worldwide, LLC. Help and Support

    If not helped .

    What other modules you have installed on this system ? Like NTA / VNQM ?

  • would you mind to send the link to download this hotfix? Orion Platform 2016.2 MSP-HotFix1

  • still stuck at Importing Sample Map emoticons_sad.png

    NPM, SAM, UDT, WPM, VMAN, NCM, NTA, SRM

Reply Children