Request for suggestion On Node & Interface Down Alerts

Hello Team,

I trust you're all doing well!

I'm reaching out for guidance to better meet my organization's needs. The requirement is to display all active alerts pertaining to node down in a separate view, whether it's on a Modern or Classic Dashboard, or through another method. Additionally, there should be a distinct view for active alerts related to interface down.

Could you advise on how I can achieve this and the most effective way to present it?

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  • I'd say a modern dashboard is perfect for this idea. Create a custom SWQL code block with whatever details your company requires and then use an MD to display nodes and interface alerts side by side, or one above the other.

    I think your biggest challenge will be in how to extract the data. A quick scroll through SWQL Studio shows me several tables that could help [Orion.AlertActive being the most promising] but how you "restrict" the data to current active alerts is the challenge. You could go with an approach that says: "if alert is not acknowledged then it must be Active" type of logic, but that relies on your users correctly acknowledging alerts in a timely manner. 

    I think a better approach [or at least one I'd prefer and find useful] would be to show the alerts that triggered today. Then perhaps you could create multiple views for yesterday, this week, etc...

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  • I'd say a modern dashboard is perfect for this idea. Create a custom SWQL code block with whatever details your company requires and then use an MD to display nodes and interface alerts side by side, or one above the other.

    I think your biggest challenge will be in how to extract the data. A quick scroll through SWQL Studio shows me several tables that could help [Orion.AlertActive being the most promising] but how you "restrict" the data to current active alerts is the challenge. You could go with an approach that says: "if alert is not acknowledged then it must be Active" type of logic, but that relies on your users correctly acknowledging alerts in a timely manner. 

    I think a better approach [or at least one I'd prefer and find useful] would be to show the alerts that triggered today. Then perhaps you could create multiple views for yesterday, this week, etc...

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