SNMPv3 passwords change

Is the device status polled by SNMP? Could be that there's an issue or mismatch with the configuration in SolarWinds compared to the device

Hi sum_giais ,

Sorry, i'm quite new to Solarwinds, how do i check if the device is polled by SNMP?

Hi Zack, did the device poll before the change to your passwords was made? 

Go to the node details view and list the resources, and under status and response time is how status is polled.

documentation.solarwinds.com/.../core-viewing-node-resources-sw2375.htm

Edit: Thinking about this now - if snmpv3 configuration is broke to the node you won't be able to list the resources (unless there's a recent cache of it.)

You'll need to adjust the links below for your environment.

Go to the manage pollers view at https://solarwinds_platform/Orion/Admin/Pollers/ManagePollers.aspx and in the group by drop-down at the left change it to Technology. Then select "Status & Response Time", then in the Assignments column click link for the "Status & Response Time SNMP".

Or a direct link: https://solarwinds_platform/Orion/Admin/Pollers/EnableDisablePollers.aspx?poller=Core.Node.StatusResponseTime.Snmp&groupBy=PollerStatus&groupByValue=Enabled

If you see the node in the list that you're having an issue with and it shows enabled, that'll tell you if the node is polled via SNMP. In which case the credentials in SolarWinds don't match the node and causes it to not respond showing down.

Go to the node details view and list the resources, and under status and response time is how status is polled.

documentation.solarwinds.com/.../core-viewing-node-resources-sw2375.htm

Edit: Thinking about this now - if snmpv3 configuration is broke to the node you won't be able to list the resources (unless there's a recent cache of it.)

You'll need to adjust the links below for your environment.

Go to the manage pollers view at https://solarwinds_platform/Orion/Admin/Pollers/ManagePollers.aspx and in the group by drop-down at the left change it to Technology. Then select "Status & Response Time", then in the Assignments column click link for the "Status & Response Time SNMP".

Or a direct link: https://solarwinds_platform/Orion/Admin/Pollers/EnableDisablePollers.aspx?poller=Core.Node.StatusResponseTime.Snmp&groupBy=PollerStatus&groupByValue=Enabled

If you see the node in the list that you're having an issue with and it shows enabled, that'll tell you if the node is polled via SNMP. In which case the credentials in SolarWinds don't match the node and causes it to not respond showing down.