NCM Upload Config Issue with Palo Alto and Fortinet Devices

We are using the latest Orion 2024.1.1. In NCM we can download Configs fine but when we upload that same Config it does not accept it. SW Dev says it does not accept .config file format. How come it does not accept the .config format when it is the same backup Config that we downloaded in NCM? They said it only accepts .xml file format. SW Dev said it is a Product Limitation and that they need to create a Feature for this.

Here are the devices we are using:

Palo Alto - PA - 3220
Version 10.2.8-h3

Fortinet ADC


Forti WAF
V 7.2.9 1000E

Any of you guys facing the same issue?

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