Configuration Issues with Kiwi SYSLOG SERVER v1.3.0

Hi, im Oludare and im new here,

i installed kiwi syslog server v1.3.0 recently and i had issues with the configuration and onboarding new devices(Router/Switches). i have log a case for assistance over 3 days now without any solution. Unlike v9 which has simple setup with video assistance everywhere but with the new version...... please i really need assistance(meanwhile the guidelines on site not helping). Thanks