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Kiwi Syslog Won't start

2020-02-19 09:21:04      Service Version =9.6.7.21 | Error Number: -2146233087 | Description: Could not bind server socket: The requested address is not valid in its context | Module Name: Syslogd.frm | Procedure Name: InitialiseSockets | Line Number: 150 | Date and time: 2/19/2020 9:21:04 AM

Its running on Server 2019 which I found out isnt officially supported, yet I want to troubleshoot it out and see if I can get it working.

Basically I'm trying to capture SMDR log data from Avaya phone system for reporting.

I think I have it setup correctly.

  • Is there anything else listening on port 514?

  • You can also go into Setup, and then Inputs.  Click on UDP, and deselect Listen for UDP Syslog messages.  Next try to start the service.  If is starts, I would get a Wireshark capture and check the volume of syslog messages coming in.

  • FormerMember
    0 FormerMember

    Just thought I'd reply to this since I have the exact same error, and I'm *also* using this to capture data from an Avaya phone system.

    The problem in my case was that under Inputs > TCP, I had set the "Bind to address" field to the IP of my phone system, but that's not correct.  I removed the address from that field and left it blank and presto - I get logging!

    I think that field might be for if you're running it on a server with multiple interfaces/IPs, it will need to know which to listen on. Not sure though.

  • I am on windows 10 Pro with all updates, version 21H1 build 19043.1151

    I confirm nothing else on port 514 by running 'netstat -ano'. 

    The problem is this message is reported on startup, so you can't get into the setup menu.


    THE FOLLOWING INTERNAL PROGRAM ERROR HAS OCCURRED:

    Standard Version = 9.7.2.1
    Error Number: -2146233087
    Description: Could not bind server socket: The requested address is not valid in its context
    Module Name: Syslogd.frm
    Procedure Name: InitialiseSockets
    Line Number: 150

    error log has this init:  "C:\Program Files (x86)\Syslogd\Errorlog.txt"

    2021-08-08 14:13:32 *** INTERNAL PROGRAM ERROR - Please contact www.kiwisyslog.com/.../ ***
    2021-08-08 14:13:32 Standard Version = 9.7.2.1 | Error Number: -2146233087 | Description: Could not bind server socket: The requested address is not valid in its context | Module Name: Syslogd.frm | Procedure Name: InitialiseSockets | Line Number: 150 | Date and time: 8/8/2021 2:13:32 PM