Cattools Service Version 3.11.0 | Error Number: 13 | Description: Type mismatch | Module Name: InterAppComm.bas | Procedure Name: Receive_Msg | Line Number: 240

Hi team,

When run a backup activity with more of 200 device, process cattools  stops suddenly, when approximately 5% of the devices are left.

cpu, memory and disk space has been checked, cpu and memory have been upgraded, but the error persists.

This is the error log

Cattools Service Version 3.11.0 | Error Number: 13 | Description: Type mismatch | Module Name: InterAppComm.bas | Procedure Name: Receive_Msg | Line Number: 240

2023-06-27 10:36:14 1-Error 0 Kiwi CatTools Service *** INTERNAL PROGRAM ERROR - Please contact support via http://www.kiwisyslog.com/support ***
2023-06-27 10:36:14 1-Error 0 Kiwi CatTools Service Service Version 3.11.0 | Error Number: 13 | Description: Type mismatch | Module Name: InterAppComm.bas | Procedure Name: Receive_Msg | Line Number: 240 | Date and time: 27/06/2023 10:36:14

if anyone knows what this could be due to I would appreciate your help.

Best Regards.

Ángel