Don’t get Buried Under an Avalanche of Alerts – AlertStack and Anomaly-Based Alerts from SolarWinds Can Help You Stay Above the Fray.

The network and infrastructure landscape is becoming increasingly more complex as IT environments become hybrid with a mixture of on-prem and cloud architecture and applications. The result is a more distributed environment to monitor and observe, with IT and help desk staff often inundated with a relentless flood of alerts. This state, often referred to as ‘alert noise’ or ‘alert fatigue,’ can desensitize your staff, obscure critical issues, and lead to slower response times and potential system downtimes.

Smart alerting from SolarWinds® that includes anomaly-based alerting, along with AlertStackTm for clustering of related alerts, provides an escape from this avalanche of notifications and alerts.

The Perils of Alert Fatigue

Alert fatigue is a significant problem in network and infrastructure monitoring. IT teams can receive an inordinate amount of alerts daily, many of which are redundant, irrelevant, or signify minor issues that do not require immediate attention. Alert fatigue occurs when the volume of alerts exceeds a human’s capacity to respond effectively. In a world where every ping could indicate a potential problem, too many alerts can have several detrimental effects:

  • Desensitization: Constant alerts can lead to a ‘cry wolf’ scenario, where important alerts are lost in a sea of non-critical notifications.
  • Decreased Productivity: Sifting through a deluge of alerts to find relevant issues can waste valuable time and resources.
  • Increased Response Time: Critical alerts may be delayed or missed entirely, increasing the mean-time-to-resolution (MTTR) for significant incidents.
  • Burnout: The psychological impact of continuous alerts can lead to increased stress and burnout among IT staff.

SolarWinds Anomaly-based Alerts and AlertStack: The Cure for Alert Fatigue

Smart, anomaly-based alerting from SolarWinds is designed to combat alert fatigue by leveraging machine learning and analytics to filter out the noise and highlight significant deviations you should be concerned about. These systems establish a ‘normal’ behavior baseline and then flag anomalies that deviate from this norm, ensuring that IT staff’s attention is directed to the most pressing issues.

SolarWinds AlertStack takes this approach further by correlating alerts, events, and other problems on monitored entities to visualize them and identify the root cause of issues. AlertStack provides:

  • Correlation of Related Alerts: AlertStack clusters related alerts and events into a single view, providing a chronological list of the events and impacted entities.
  • Visualization of Issues: It offers maps of entity relationships and live tracking of all related events and alerts, helping to identify the root cause of an alert.
  • Efficient Resolution: With the ability to drill down on related entities and critical issues, AlertStack enables IT staff to resolve issues more efficiently.

By implementing anomaly-based alerting and AlertStack from SolarWinds, organizations like yours can reap numerous benefits:

  • Reduced Alert Noise: Reduce the amount of ‘alert noise’ by focusing only on alerts that are based on deviations from established baselines.
  • Faster Issue Identification: It helps IT staff identify issues faster, reducing the mean time to identification (MTTI) and improving the mean-time-to-response (MTTR).
  • Optimized Alert Setup: AlertStack assists in optimizing alert configurations for future incidents, ensuring alerts remain relevant and actionable.

SolarWinds THWACKcampTm

To learn more about how SolarWinds is helping our customers from being buried under an avalanche of alerts, watch our on-demand session, BLOOP. Oh Great, Another %$@!% Alert! Click here to see all the Sessions from Day 2 of our THWACKcamp 2024 and scroll down to view the session.

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