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Unable to toggle to other monitors

Hi,

I seem to be in an impasse here and could really use some assistance. I have upgraded to version 12.3.0.12; however, afterwards I am no longer able to see other monitors on the remote device. Any advice is appreciated.

Using:

Windows 10 and I have tried connecting with "Use mirror driver" checked and unchecked.  Thanks!!

Parents
  • Several of our users have run into this as well after updating.  Not 100% consistent though - for instance, I can't toggle monitors from my laptop, but I can from my desktop PC (both on 12.3.0.12).  Still testing to see if I can figure out what the difference is.

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  • Several of our users have run into this as well after updating.  Not 100% consistent though - for instance, I can't toggle monitors from my laptop, but I can from my desktop PC (both on 12.3.0.12).  Still testing to see if I can figure out what the difference is.

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