Dameware Remote Everywhere Console Updating Please wait.......

This is also weird, 

Nothing there but the 1 never goes away.

I am having the same problem with the update just hanging and never finishing. When I download the file from the web console and install it, it still says an update is available.

I also have to use Task Manager to terminate it when it hangs during the update. As I mentioned before, after downloading the file from the web console, installing it on the desktop, and running it, it still says an update is available. Does anybody know where to get a new installation program for the desktop agent other than the web console?

I also have to use Task Manager to terminate it when it hangs during the update. As I mentioned before, after downloading the file from the web console, installing it on the desktop, and running it, it still says an update is available. Does anybody know where to get a new installation program for the desktop agent other than the web console?

We would need to push it from Intune unless it will self install.  Very interested in knowing the whereabouts of the updated file.  I cna not get it from my customer portal either.