The console keeps telling me it needs to update but the update just sits at please wait, for days... Ideas?
The console keeps telling me it needs to update but the update just sits at please wait, for days... Ideas?
It also requires Task Manager to quit.
This is also weird,
Nothing there but the 1 never goes away.
I am having the same problem with the update just hanging and never finishing. When I download the file from the web console and install it, it still says an update is available.
I also have to use Task Manager to terminate it when it hangs during the update. As I mentioned before, after downloading the file from the web console, installing it on the desktop, and running it, it still says an update is available. Does anybody know where to get a new installation program for the desktop agent other than the web console?
We would need to push it from Intune unless it will self install. Very interested in knowing the whereabouts of the updated file. I cna not get it from my customer portal either.
same here, it start this morning again when I start my version DRE console V7.50.09 it tells me there is an update.
I would be very nice when somebody from Solarwinds reads here, and suggest either a solution or even better where can I manually download the update and then I install it by my own.
Yes, I and several othre techs are encountering this same issue. And I have received reports that this occured last month or so to some other techs. Seems it either just went away after a few days, or they copied the folder contents from someone who was functional, or some ran elevated and it updated (though that could have just been a coincidence).
Some help from SW would be appreciated.....
I found the manual download link seems to point to the most recent DRE Console and when run, installed the latest Console and "Update Now" button no longer appears.
I will monitor for further occurences and see if this public link works again. Hope it help you all.
Cheers!
https://swi-rc.cdn-sw.net/dre/win/DamewareRemoteEverywhereConsole.exe
Do you still have the mail showing a message, yet nothing is there? We updated recently and mine as per mu post above is still there.
There was no message. I just tried using the link for download that was offered in the SolarWinds Service Desk (SWSD) application after selecting Remote Assist in the Assets>Computers area. The link when you hover over it is what I posted earlier. :)
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