This discussion has been locked. The information referenced herein may be inaccurate due to age, software updates, or external references.
You can no longer post new replies to this discussion. If you have a similar question you can start a new discussion in this forum.

Unable to switch between monitors since update to 12.3.0.12

We updated to 12.3.0.12 and none of the techs running this version can change the displayed monitor, You can click the button to switch to a secondary monitor, or the virtual monitor, but it just stays displaying the primary monitor. The secondary monitor and virtual monitors do remain highlighted when you click them. 

Parents
  • There is now a 12.3 Hotfix 1 to resolve this and a few other issues with this relesase.

    • DRS may stop functioning when MRC agent is installed 

    • User unable to switch between monitors during MRC connection 

    • User unable to take screenshots during MRC connection 

    • Some themes in MRC and DRS appear blacked out 

    • User unable to change MRC agent language after upgrade 

Reply
  • There is now a 12.3 Hotfix 1 to resolve this and a few other issues with this relesase.

    • DRS may stop functioning when MRC agent is installed 

    • User unable to switch between monitors during MRC connection 

    • User unable to take screenshots during MRC connection 

    • Some themes in MRC and DRS appear blacked out 

    • User unable to change MRC agent language after upgrade 

Children
No Data