Sub-domain scanning doesn't work for security group after update to 2024.3.0.298

Hi there,

we have several domains in the tree which are being scanned by ARM. Every scanning configuration has own service account to perform scanning. Recently we had updated to 2024.3.0.298 and since that my users noticed that if account was added to the security group directly through "computers and users" and not via ARM, then ARM doesn't show this changes after even next the scanning. The scanning is processing well without any errors.

I tried to do "deep deleting and re-install" of collector, creating resource configuration from scratch and even note 5 from (+) ARM 2024.3.0.298 information - Forum - Access Rights Manager (ARM) - THWACK (solarwinds.com), but it didn't solve my problem. I've issued a technical support request, but I am just wondering if somebody else has/had the same problem and maybe you could share guidance how to proceed.

Thanks.

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0 allmecht 4 months ago

The best way is to rollback to the version before 2024.3.0.298. The lastest version has a lot of issues and no solution shows up. Restore the backup of your database before the update and reinstall the old version.
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0 RomanShevtsov 4 months ago in reply to allmecht

Agree but it isn't samurais decision and to be honest we are already far away from the update date. would be sad to lose delta changes of others domains. Did you have similar problem with scanning? Could you give details? by the way I shared server and collector logs with technical support. stay tunned
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0 allmecht 4 months ago in reply to RomanShevtsov

We had the same problems (not with the scanning) with this version and made a rollback to the previous version with the current database. It worked for me but is probably not supported by Solarwinds. At least we don't have any problems anymore.
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0 allmecht 4 months ago in reply to RomanShevtsov

We had the same problems (not with the scanning) with this version and made a rollback to the previous version with the current database. It worked for me but is probably not supported by Solarwinds. At least we don't have any problems anymore.
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