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Access Rights Manager (ARM)

Forum Options for lost SA password?

State Not Answered
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Replies 4 replies
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Options for lost SA password?

aparis99 over 1 year ago

Just setup our environment a few months ago, and have my notes, but the SA account password isn't working. What are my options for blanking it or resetting it?

0 Greg.Sweet over 1 year ago

Hello,

You can reset it on your SQL server, and then update in ARM in the ARM Configuration application > Basic Configuration or by running the ARM Configuration Wizard again.
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0 aparis99 over 1 year ago in reply to Greg.Sweet

Thanks, we've reset the SA password, but now I can't get logged into the ARM Configuration app, nor the ARM Configuration Wizard App.
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0 Greg.Sweet over 1 year ago in reply to aparis99

I'd suggest opening a support ticket so we can help directly.
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0 allmecht over 1 year ago

You should be able to login with the user you have installed ARM originaly on the ARM server. Has been working ever since.
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