Outside In Monitoring

Will the SEUM be able to do outside-in type of monitoring?

Yes, but you will need to install the player at an external location. While testing, I actually used a couple of Amazon EC2 instances to run the player.  I had one in Virginia and another in Tokyo (Amazon has 5 different regions you can choose from: Virginia, Northern California, Ireland, Singapore, and Tokyo).  

I'm assuming the player has to talk back to the Orion server some how.

All the communications with the player originate from the Orion poller.  All you need to use a player is HTTPS access from your poller to the player.  I didn't have to do anything with our external firewall to be able to use the Amazon instances.

All the communications with the player originate from the Orion poller.  All you need to use a player is HTTPS access from your poller to the player.  I didn't have to do anything with our external firewall to be able to use the Amazon instances.

The only way I would see that possible is if the poller was already publicly accessible.

The only way I would see that possible is if the poller was already publicly accessible.

Why's that?  I can connect my browser to https://mail.google.com without my computer being publicly accessible.  

Now the player would have to be publicly accessible since it is outside your firewall.  In that case, I would suggest making sure you set a password for the player so that not everyone can use it.  

I was referring to the player (external) being able to report back to the poller.  Or does SEUM pull the data in from the players.

Or does SEUM pull the data in from the players.

Correct.  All the communications are initiated from the Orion poller.  We'll tell the player when it should playback a recording based on your playback interval and we'll ask the player for any playback results every few minutes (I forget the exact amount of time).

Or does SEUM pull the data in from the players.

Correct.  All the communications are initiated from the Orion poller.  We'll tell the player when it should playback a recording based on your playback interval and we'll ask the player for any playback results every few minutes (I forget the exact amount of time).

Ok thanks for the clarification.

Thanks for the tip on the Amazon EC2 as well.  I saw a need to be able to test outside in but hadn't given any thought yet as to what I would be testing with.

I saw someone else mention one of those types of services.  I was hoping we would be able to stick one at the equivalent of someone's house but it sounds like that would require a few extra steps.  The EC2 type services would help but would give us limited testing.  We have a few bigger markets we'd like to test from and our customers traditionally have things like DSL or cable connections. 

Thanks for the info, it'll be good to see the product when it is available!

I saw someone else mention one of those types of services.  I was hoping we would be able to stick one at the equivalent of someone's house but it sounds like that would require a few extra steps.  The EC2 type services would help but would give us limited testing.  We have a few bigger markets we'd like to test from and our customers traditionally have things like DSL or cable connections.  Thanks for the info, it'll be good to see the product when it is available!

If you were to put a device at a users house capable of NAT or a site to site VPN so that the poller can reach the player it could definitely be done.