About This Group
SolarWinds Web Help Desk (WHD) product forum for getting started, asking questions, and resources to help you get the most out of WHD.
Helpful Links

Customer Monthly Newsletter

Leaderboard
Recommended For You
Newsroom
  • What We're Working on for WHD

    What We're Working on for WHD

    Avadhut.Deshpande
    New Features / Enhancements Helping Agents save time – The Ticket asset area on the asset info tab now shows the “Count” of multiple assets so there is no need to scroll down to confirm the correct number of assets are attached…
  • Web Help Desk 12.8 is Generally Available

    SolarWinds Web Help Desk 12.8 is now generally available!

    Avadhut.Deshpande
    We’re pleased to announce the current release of Web Help Desk 12.8 is available on the SolarWinds website and in your customer portal. As with all versions, there are many updates, including bug fixes, code refactoring,…
  • What We're Working On for WHD

    What We're Working On for WHD

    Avadhut.Deshpande
    New Features / Enhancements More power to the Change Advisory Board (CAB) members with workflow improvements: We've removed the minimum approver setting, and now any CAB member can decline the request with an optional note…
Forum Thread List
Recent Activity

    SolarWinds solutions are rooted in our deep connection to our user base in the THWACK® online community. More than 195,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process.

    SolarWinds Customer Success Center Certification Media Vault Link Accounts
    About THWACK Blogs For Government Edit Settings Free Tools & Trials
    Legal Documents Terms of Use Privacy California Privacy Rights Security Information
    ©2024 SolarWinds Worldwide, LLC. All Rights Reserved.