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Web Help Desk (WHD)
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Updated Feature Requests
  • jhoag_gcsd
    Quick Tickets - Add Ability to LINK New Ticket to an Existing Ticket
    Open for Voting 1 day ago
  • tadiyos
    Technician 'Vacation' Option should not be replaced by 'out of office' Option
    Open for Voting 21 days ago
  • jaemin74
    WHD Report for Software Inventory Derived from Assets with Installed Software in Asset Details (Case # - 01324166)
    Open for Voting 1 month ago
  • mike.grim
    Client Email Layout Should Allow 'Recipients' to be on the Top.
    Open for Voting 2 months ago
  • Kinze_Admin
    Be able to add additional / custom fields to standard searchs and Save as default
    Open for Voting 2 months ago
Newest Feature Requests
  • Add a Tag for Tech/Client Notes

    SeanIPH
    SeanIPH
    • Open for Voting on 21 Feb 2023
    • 0 Comments
    • 21 Feb 2023 3:57 PM
  • FEATURE REQUEST - Get/Create/Update ticket request details as bbcode on API

    mrtaco
    mrtaco
    • Open for Voting on 17 Feb 2023
    • 0 Comments
    • 17 Feb 2023 3:51 PM
  • Client information not inherited in child tickets

    KarynM
    KarynM
    • Open for Voting on 16 Feb 2023
    • 3 Comments
    • 16 Feb 2023 7:04 PM
  • Add a Reject Button on the Change Advisory Board to allow Web Help Desk to become compliant with ITIL process in terms of overall Change Management.

    Davec77
    Davec77
    • Open for Voting on 16 Feb 2023
    • 0 Comments
    • 16 Feb 2023 12:04 PM
  • Drag/Drop and/or Copy/Paste pictures and other files into the ticket.

    josharm35
    josharm35
    • Open for Voting on 8 Feb 2023
    • 1 Comment
    • 8 Feb 2023 7:29 PM
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Top Voted Feature Requests
  • Provide integration with Outlook calendar

    FormerIdeaCreator
    FormerIdeaCreator
    • Open for Voting on 20 Feb 2020
    • 6 Comments
    • 13 Jul 2013 7:24 PM
  • Paste screenshot or image into ticket

    jaredsk
    jaredsk
    • Open for Voting on 20 Feb 2020
    • 14 Comments
    • 11 Dec 2013 8:16 PM
  • Multiple clients on one ticket

    FormerIdeaCreator
    FormerIdeaCreator
    • Open for Voting on 20 Feb 2020
    • 12 Comments
    • 13 Jun 2013 3:58 PM
  • Customizable Company Business Calendar

    FormerIdeaCreator
    FormerIdeaCreator
    • Open for Voting on 20 Feb 2020
    • 19 Comments
    • 8 Jul 2013 3:23 PM
  • Vacation calendar in Web Help Desk

    optwpierce
    optwpierce
    • Open for Voting on 20 Feb 2020
    • 11 Comments
    • 17 Jan 2014 2:29 PM
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