Feature Requests - Web Help Desk (WHD) - THWACK

Web Help Desk (WHD)

Feature Requests

Newest Feature Requests

Add a Tag for Tech/Client Notes

SeanIPH
- Open for Voting on 21 Feb 2023
- 0 Comments
- 21 Feb 2023 3:57 PM
FEATURE REQUEST - Get/Create/Update ticket request details as bbcode on API

mrtaco
- Open for Voting on 17 Feb 2023
- 0 Comments
- 17 Feb 2023 3:51 PM
Client information not inherited in child tickets

KarynM
- Open for Voting on 16 Feb 2023
- 3 Comments
- 16 Feb 2023 7:04 PM
Add a Reject Button on the Change Advisory Board to allow Web Help Desk to become compliant with ITIL process in terms of overall Change Management.

Davec77
- Open for Voting on 16 Feb 2023
- 0 Comments
- 16 Feb 2023 12:04 PM
Drag/Drop and/or Copy/Paste pictures and other files into the ticket.

josharm35
- Open for Voting on 8 Feb 2023
- 1 Comment
- 8 Feb 2023 7:29 PM

Top Voted Feature Requests

Provide integration with Outlook calendar

FormerIdeaCreator
- Open for Voting on 20 Feb 2020
- 6 Comments
- 13 Jul 2013 7:24 PM
Paste screenshot or image into ticket

jaredsk
- Open for Voting on 20 Feb 2020
- 14 Comments
- 11 Dec 2013 8:16 PM
Multiple clients on one ticket

FormerIdeaCreator
- Open for Voting on 20 Feb 2020
- 12 Comments
- 13 Jun 2013 3:58 PM
Customizable Company Business Calendar

FormerIdeaCreator
- Open for Voting on 20 Feb 2020
- 19 Comments
- 8 Jul 2013 3:23 PM
Vacation calendar in Web Help Desk

optwpierce
- Open for Voting on 20 Feb 2020
- 11 Comments
- 17 Jan 2014 2:29 PM

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