Open for Voting
over 1 year ago

Required Fields fix

When a tech forgets to fill in a required field, the ticket closes and only reminds them that they missed a required field at the main menu deleting any additional information the Tech may have collected. Please make the reminder about required fields inline with the rest of the ticket.

http://forums.webhelpdesk.com/forums/comments.php?DiscussionID=1940&page=1#Item_0