When a ticket is scheduled and assigned to a tech automatically add the scheduled ticket information into Outlook as an appointment on both the techs and clients calendar.
When a ticket is scheduled and assigned to a tech automatically add the scheduled ticket information into Outlook as an appointment on both the techs and clients calendar.
Top Comments
Great idea, It would help schedule replacements and installs for us and something I've wanted for a while
Having this would be wonderful. We have many time sensitive tickets. Integrating the WHD calendar with the techs' linked email only makes sense.
Brilliant idea!