We would like users to be able to paste screenshots into a ticket.
We want things to be as simple as possible for users and this would save them a couple steps when attaching screenshots.
We would like users to be able to paste screenshots into a ticket.
We want things to be as simple as possible for users and this would save them a couple steps when attaching screenshots.
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Top Comments
A very nice idea which is very user friendly as well
Users find it effective and time saving to take a screenshot and paste directly then to save screenshot and upload it. Also pasting image directly into…
Yes please! Our end users often use OneNote's screen clip to the clipboard to show us error messages, etc. It would be nice to have the ability to paste the image directly into the ticket notes.
You can embed attachment as a screenshot into note.
1. Attach screenshot to note
2. Save note
3. Copy link to attachment
4. Edit note and add image using URL of attachment
5. Save