Drag/Drop and/or Copy/Paste pictures and other files into the ticket.

Ability to Drag/Drop and/or Copy/Paste pictures and other files into the ticket. As well as a bulk import. We will attach log files and sometimes there are 20 to 30 of them. This becomes highly tedious to import one at a time. If there were a field to just drag and drop files that would help a lot. We have to tell our users to email and add files that way as its to hard using the GUI.

josharm35

jhoag_gcsd 7 months ago

AMAZING idea. How the product is designed how it is and nobody considered making it possible just to copy/paste screen shots into description fields and attach multiple files in one fell swoop is a mystery. There's a bad development process I presume overall going on behind the scenes.
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