Open for Voting
over 1 year ago

Column Order, Ticket Lists vs. WHD Downloaded TSV

When a ticket list is downloaded to a TSV, the columns are not in the same sequence as the ticket list. It would be a real time saver if the column order in the TSV was the same as the original ticket list. This would also apply to any other list one might want to download from Web Help Desk be it ticket or otherwise.

Thank you,

Barry