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Web Help Desk (WHD)

Feature Requests Administrator account that does not use up a tech license

Open for Voting

over 4 years ago

Administrator account that does not use up a tech license

Just purchased Web Help Desk with 3 tech licenses. Was not told that the administrator takes up a tech license. So now we either lose a tech license or we lose administration, purchasing another tech license is not an option.

Would be a good feature to have the administrator account not included as a tech license and used solely to administer web help desk.

Most software packages I have used always include an administrator account built in.

FormerIdeaCreator

Top Comments

Parents

csameer over 8 years ago

Good idea to separate tech user with that of Admin users making room for developer to be added a admin instead of tech.
We have 3 license lying with developers instead of tech where they only develop
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Company's, Locations, user/client, approval process, action rules, new asset info, new request types, create custom fields and so on.....
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Comment

csameer over 8 years ago

Good idea to separate tech user with that of Admin users making room for developer to be added a admin instead of tech.
We have 3 license lying with developers instead of tech where they only develop
Add & Modify
Company's, Locations, user/client, approval process, action rules, new asset info, new request types, create custom fields and so on.....
- Cancel
- Vote Up +3 Vote Down
- More
- Cancel

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