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Feature Requests Add a built in CHAT feature to Web Help Desk

Open for Voting

over 4 years ago

Add a built in CHAT feature to Web Help Desk

US based and International customers sometimes just need to ask a quick question. A chat feature would allow them to do that. Customers could click on a link on their home page to get immediate help via chat.

FormerMember

Top Comments

wluther over 9 years ago

Susan, here are a couple of links, one to a poll, and the other to an idea, both similar to this one, that you submitted.
I am all for some sort of ThwackChat functionality, but there are some valid points, listed in the links below, that would have to be overcome.
I still voted for your idea!
-Will
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