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Web Help Desk (WHD)

Feature Requests Add a built in CHAT feature to Web Help Desk

Open for Voting

over 4 years ago

Add a built in CHAT feature to Web Help Desk

US based and International customers sometimes just need to ask a quick question. A chat feature would allow them to do that. Customers could click on a link on their home page to get immediate help via chat.

FormerMember

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FormerMember over 9 years ago

I'm not looking to add a chat feature to the thwack community forum, I'm looking to add it to the web help desk product.
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wluther over 9 years ago in reply to FormerMember

susan_nelson
So sorry about that. I must have misread the title...
I think your idea is great, and, actually, I would want the same thing within Orion Core, or at least NPM. It would surely make things easier to work on, being able to quickly chat with someone in regards to an alert/event/etc...
Again, apologies for the confusion, and you have a great idea.
I hope it gets more votes!
-Will
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Comment

wluther over 9 years ago in reply to FormerMember

susan_nelson
So sorry about that. I must have misread the title...
I think your idea is great, and, actually, I would want the same thing within Orion Core, or at least NPM. It would surely make things easier to work on, being able to quickly chat with someone in regards to an alert/event/etc...
Again, apologies for the confusion, and you have a great idea.
I hope it gets more votes!
-Will
- Cancel
- Vote Up +1 Vote Down
- More
- Cancel

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