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Web Help Desk (WHD)
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Web Help Desk (WHD)

Feature Requests

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Updated Feature Requests
  • michellem812
    Allow Client Admins to search Ticket History for an Asset number
    Open for Voting 11 days ago
  • mikeccm
    Enable Multiple IP Connections for Email Server Hostname Round Robin DNS (for both incoming and outgoing mail accounts)
    Open for Voting 17 days ago
  • miguel_mares
    Limit assets by location or tech group
    Open for Voting 1 month ago
  • Miket45472
    Cloud Hosted Web Help Desk
    Open for Voting 2 months ago
  • ssimmons
    The ability to select which priority settings are enabled/available for each Request Type.
    Open for Voting 3 months ago
Newest Feature Requests
  • Allow Client Admins to search Ticket History for an Asset number

    michellem812
    michellem812
    • Open for Voting on 19 Jan 2023
    • 0 Comments
    • 19 Jan 2023 2:04 PM
  • Enable Multiple IP Connections for Email Server Hostname Round Robin DNS (for both incoming and outgoing mail accounts)

    mikeccm
    mikeccm
    • Open for Voting on 13 Jan 2023
    • 0 Comments
    • 13 Jan 2023 8:48 PM
  • Limit assets by location or tech group

    miguel_mares
    miguel_mares
    • Open for Voting on 5 Dec 2022
    • 0 Comments
    • 5 Dec 2022 3:39 PM
  • Cloud Hosted Web Help Desk

    Miket45472
    Miket45472
    • Open for Voting on 15 Nov 2022
    • 0 Comments
    • 15 Nov 2022 10:34 PM
  • The ability to select which priority settings are enabled/available for each Request Type.

    ssimmons
    ssimmons
    • Open for Voting on 19 Oct 2022
    • 0 Comments
    • 19 Oct 2022 4:15 PM
>
Top Voted Feature Requests
  • Web help desk - Calendar

    FormerIdeaCreator
    FormerIdeaCreator
    • Open for Voting on 20 Feb 2020
    • 15 Comments
    • 6 Apr 2013 8:08 PM
  • Administrator account that does not use up a tech license

    FormerIdeaCreator
    FormerIdeaCreator
    • Open for Voting on 20 Feb 2020
    • 11 Comments
    • 29 May 2013 10:18 PM
  • On-Demand Approval Process

    FormerIdeaCreator
    FormerIdeaCreator
    • Open for Voting on 20 Feb 2020
    • 17 Comments
    • 3 Mar 2013 7:48 PM
  • Live Chat Capability

    FormerIdeaCreator
    FormerIdeaCreator
    • Open for Voting on 20 Feb 2020
    • 19 Comments
    • 3 Mar 2013 7:22 PM
  • Custom Field Logic

    FormerIdeaCreator
    FormerIdeaCreator
    • What We're Working On on 20 Feb 2020
    • 29 Comments
    • 3 Mar 2013 7:33 PM
>

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