Web Help Desk (WHD)

Feature Requests

Newest Feature Requests

Tech Group Ticket assign by Client Name Alpha

hmcarlin
- Open for Voting on 3 Oct 2021
- 0 Comments
- 3 Oct 2021 10:01 PM
Facebook chat Integration

C27
- Open for Voting on 14 Sep 2021
- 0 Comments
- 14 Sep 2021 9:31 AM
Native chat or chat integration with teams/slack/etc

j_a_catlin
- Open for Voting on 26 Aug 2021
- 0 Comments
- 26 Aug 2021 6:51 PM
Export Query Results into Excel

imundoj
- Open for Voting on 26 Aug 2021
- 0 Comments
- 26 Aug 2021 1:19 PM
Email Query Results

imundoj
- Open for Voting on 26 Aug 2021
- 0 Comments
- 26 Aug 2021 1:16 PM

Top Voted Feature Requests

Web help desk - Calendar

FormerIdeaCreator
- Open for Voting on 20 Feb 2020
- 14 Comments
- 6 Apr 2013 8:08 PM
Administrator account that does not use up a tech license

FormerIdeaCreator
- Open for Voting on 20 Feb 2020
- 11 Comments
- 29 May 2013 10:18 PM
On-Demand Approval Process

FormerIdeaCreator
- Open for Voting on 20 Feb 2020
- 16 Comments
- 3 Mar 2013 7:48 PM
Live Chat Capability

FormerIdeaCreator
- Open for Voting on 20 Feb 2020
- 19 Comments
- 3 Mar 2013 7:22 PM
Custom Field Logic

FormerIdeaCreator
- What We're Working On on 20 Feb 2020
- 29 Comments
- 3 Mar 2013 7:33 PM

SolarWinds solutions are rooted in our deep connection to our user base in the THWACK® online community. More than 150,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process.