Web Help Desk (WHD)

Feature Requests

Newest Feature Requests

MFA integration

jolech
- Open for Voting on 24 May 2022
- 0 Comments
- 24 May 2022 2:13 PM
Ability to change save location of attachments within WHD tickets

mraymond
- Open for Voting on 20 May 2022
- 0 Comments
- 20 May 2022 2:13 PM
Make Tech Group "Force E-Mail Notification To" Settings Also Apply to Manually Assigned Tickets

jhoag_gcsd
- Open for Voting on 19 May 2022
- 0 Comments
- 19 May 2022 7:23 PM
Tech permissions - Option to enable or disable merge feature

allen_armstorng
- Open for Voting on 4 May 2022
- 0 Comments
- 4 May 2022 6:51 PM
Approval Process (Change Approval Board Minimum Deny Option)

KentNelson
- Open for Voting on 25 Apr 2022
- 2 Comments
- 25 Apr 2022 2:31 PM

Top Voted Feature Requests

Web help desk - Calendar

FormerIdeaCreator
- Open for Voting on 20 Feb 2020
- 15 Comments
- 6 Apr 2013 8:08 PM
Administrator account that does not use up a tech license

FormerIdeaCreator
- Open for Voting on 20 Feb 2020
- 11 Comments
- 29 May 2013 10:18 PM
On-Demand Approval Process

FormerIdeaCreator
- Open for Voting on 20 Feb 2020
- 17 Comments
- 3 Mar 2013 7:48 PM
Live Chat Capability

FormerIdeaCreator
- Open for Voting on 20 Feb 2020
- 19 Comments
- 3 Mar 2013 7:22 PM
Custom Field Logic

FormerIdeaCreator
- What We're Working On on 20 Feb 2020
- 29 Comments
- 3 Mar 2013 7:33 PM

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