Web Help Desk (WHD)

Feature Requests

Newest Feature Requests

Modernize ticket text box

typhoon87
- Open for Voting on 6 Nov 2023
- 1 Comment
- 6 Nov 2023 4:04 PM
FEATURE REQUEST - OAuth for Outgoing Email

Peter_2022
- Open for Voting on 13 Sep 2023
- 1 Comment
- 13 Sep 2023 4:13 PM
Filter History by Client

imundoj
- Open for Voting on 5 Sep 2023
- 0 Comments
- 5 Sep 2023 12:42 PM
Ability to search/reported on linked Tickets

pabely
- Open for Voting on 23 Aug 2023
- 0 Comments
- 23 Aug 2023 4:11 PM
New modern user portal with icons and a search bar tied to the FAQ system.

timkunedo
- Open for Voting on 10 Aug 2023
- 1 Comment
- 10 Aug 2023 6:42 PM

Top Voted Feature Requests

Web help desk - Calendar

FormerIdeaCreator
- Open for Voting on 20 Feb 2020
- 16 Comments
- 6 Apr 2013 8:08 PM
Administrator account that does not use up a tech license

FormerIdeaCreator
- Open for Voting on 20 Feb 2020
- 11 Comments
- 29 May 2013 10:18 PM
On-Demand Approval Process

FormerIdeaCreator
- Open for Voting on 20 Feb 2020
- 17 Comments
- 3 Mar 2013 7:48 PM
Live Chat Capability

FormerIdeaCreator
- Open for Voting on 20 Feb 2020
- 19 Comments
- 3 Mar 2013 7:22 PM
Custom Field Logic

FormerIdeaCreator
- What We're Working On on 20 Feb 2020
- 30 Comments
- 3 Mar 2013 7:33 PM

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