Web Help Desk (WHD)

Feature Requests

Newest Feature Requests

Allow Client Admins to search Ticket History for an Asset number

michellem812
- Open for Voting on 19 Jan 2023
- 0 Comments
- 19 Jan 2023 2:04 PM
Enable Multiple IP Connections for Email Server Hostname Round Robin DNS (for both incoming and outgoing mail accounts)

mikeccm
- Open for Voting on 13 Jan 2023
- 0 Comments
- 13 Jan 2023 8:48 PM
Limit assets by location or tech group

miguel_mares
- Open for Voting on 5 Dec 2022
- 0 Comments
- 5 Dec 2022 3:39 PM
Cloud Hosted Web Help Desk

Miket45472
- Open for Voting on 15 Nov 2022
- 0 Comments
- 15 Nov 2022 10:34 PM
The ability to select which priority settings are enabled/available for each Request Type.

ssimmons
- Open for Voting on 19 Oct 2022
- 0 Comments
- 19 Oct 2022 4:15 PM

Top Voted Feature Requests

Web help desk - Calendar

FormerIdeaCreator
- Open for Voting on 20 Feb 2020
- 15 Comments
- 6 Apr 2013 8:08 PM
Administrator account that does not use up a tech license

FormerIdeaCreator
- Open for Voting on 20 Feb 2020
- 11 Comments
- 29 May 2013 10:18 PM
On-Demand Approval Process

FormerIdeaCreator
- Open for Voting on 20 Feb 2020
- 17 Comments
- 3 Mar 2013 7:48 PM
Live Chat Capability

FormerIdeaCreator
- Open for Voting on 20 Feb 2020
- 19 Comments
- 3 Mar 2013 7:22 PM
Custom Field Logic

FormerIdeaCreator
- What We're Working On on 20 Feb 2020
- 29 Comments
- 3 Mar 2013 7:33 PM

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