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Web Help Desk (WHD)
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Web Help Desk (WHD)
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  • Threads 3119 Discussions
Frequently Asked
  • ncarvalheiro
    WHD Error Message
    Answered 7 months ago
  • danicas96
    Special characters used in the Spanish language are failing in WHD
    Not Answered over 1 year ago
  • imundoj
    12.7.6 Release Date
    Not Answered over 1 year ago
  • dakotad_001
    Is There A Way To Reorder Fields in A Specific Request Type?
    Not Answered over 1 year ago
  • skywilken
    Changing Font Color on text that a color box has been added to
    Not Answered over 1 year ago
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  • Not Answered

    Email - Note Send vs Save & Email 0

    332 views
    1 reply
    Latest 1 month ago
    by percyplant
  • Not Answered

    Error displaying apostrophes 0

    482 views
    8 replies
    Latest 1 month ago
    by usdptech
  • Not Answered

    Is there a way to create a Dashboard for Alert Items/outages that everyone can easily see, and add notes to if multiple calls come in. 0

    237 views
    1 reply
    Latest 1 month ago
    by pabely
  • Answered

    Email not sending to clients when ticket is updated. 0

    269 views
    3 replies
    Latest 1 month ago
    by Ccessna
  • Answered

    Bulk remove multiple assets from client 0

    3535 views
    8 replies
    Latest 1 month ago
    by pabely
  • Answered

    2 page invoices only after 12.7.10 - was 1 now huge line breaks? 0

    313 views
    3 replies
    Latest 1 month ago
    by 123kateb
  • Not Answered

    Unable to create, update, delete ticket using Solarwinds WHD API 0

    203 views
    0 replies
    Started 1 month ago
    by SaileeVartak
  • Not Answered

    Updating Assets via API +1

    329 views
    2 replies
    Latest 1 month ago
    by WPS-tech
  • Not Answered

    WHD Ticket# 0

    501 views
    1 reply
    Latest 1 month ago
    by Rasmondist
  • Suggested Answer

    WHD.log not auto-rotating and getting too large 0

    340 views
    9 replies
    Latest 2 months ago
    by kim.long
  • Not Answered

    Adding patterns to the WebHelpDesk Logs 0

    176 views
    1 reply
    Latest 2 months ago
    by pabely
  • Not Answered

    FIPS with WAFFLE SSO 0

    174 views
    1 reply
    Latest 2 months ago
    by pabely
  • Answered

    STIG Tomcat Application Server 9 0

    468 views
    7 replies
    Latest 2 months ago
    by Avadhut.Deshpande
  • Answered

    No more emails to tech on ticket re/assignment after upgrade 0

    523 views
    10 replies
    Latest 2 months ago
    by cajones
  • Answered

    Word wrap issue in 12.7.10 again 0

    11137 views
    31 replies
    Latest 2 months ago
    by percyplant
  • Not Answered

    OAuth setup failing with "Reply URL does not match" error 0

    1549 views
    4 replies
    Latest 2 months ago
    by Raiivbhatiya001
  • Not Answered

    Self-Service Password Reset 0

    198 views
    1 reply
    Latest 2 months ago
    by pabely
  • Answered

    How do you backup the web help desk? 0

    323 views
    2 replies
    Latest 2 months ago
    by roman70
  • Suggested Answer

    WHD can monitor changes of hardware? 0

    197 views
    1 reply
    Latest 2 months ago
    by percyplant
  • Answered

    Is there a way for the client to change Request Type after the ticket is created? 0

    327 views
    2 replies
    Latest 2 months ago
    by Peter_2022
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