WHD version incase it matters: 12.7.9 - Build #12.7.9.8603
On the API, notes have a noteText property that is the bbcode version of the note, but the ticket detail property doesn't seem to have an equivalent, even though the web UI edits the details as bbcode.
Is it possible to get a bbcode version of the request details for a ticket from the API
Example of the web UI having bbcode while editing
The API only sending back html