How do you backup the web help desk?

Question

I am looking to upgrade our help desk server so I am looking for the full process of backing up and restoring the web help desk. 
 
 Thank You

percyplant · Accepted Answer

backup the DB and the Web Helpdesk directory 
 Some of these might help: Migrate Web Help Desk to a new server (solarwinds.com) How to configure WHD to backup an external database in WHD 12.7.8 HF1 and higher (solarwinds.com) Restoring WHD database backup on WHD 12.7.8 with PostgreSQL13 embedded database. (solarwinds.com) Back up and restore the PostgreSQL database using the web console on Web Help Desk (solarwinds.com)

How do you backup the web help desk?

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