I am currently using Web Help Desk Free Edition, and I am moving to a new computer. I did the backup on my old computer, and have the software installed on the new computer, but cannot figure out how to restore to the new computer
They do have a document about moving to different servers
https://documentation.solarwinds.com/en/success_center/whd/content/helpdeskmigratingapplication.htm
You can move the database in the following way:
Make a Database backup
cd "C:\Program Files\WebHelpDesk"
pgsql9\bin\pg_dump -Fc -v -p 20293 -U whd whd > whd.pgdump
On new machine you the following to restore database backup file
cd "C:\Program Files\WebHelpDesk"
pgsql9\bin\pg_restore -c -Fc -v -p 20293 -U whd -d whd whd.pgdump
They do have a document about moving to different servers
https://documentation.solarwinds.com/en/success_center/whd/content/helpdeskmigratingapplication.htm
You can move the database in the following way:
Make a Database backup
cd "C:\Program Files\WebHelpDesk"
pgsql9\bin\pg_dump -Fc -v -p 20293 -U whd whd > whd.pgdump
On new machine you the following to restore database backup file
cd "C:\Program Files\WebHelpDesk"
pgsql9\bin\pg_restore -c -Fc -v -p 20293 -U whd -d whd whd.pgdump
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