We are having a repeated and consistent error that reads:
[MailTicketDaemonExecutor-thread-1] ERROR whd.daemon.daemons.emailticket - Error while attempting to process new email tickets from {email_address_redacted} (host 'null'): java.lang.IllegalArgumentException: Specified folder cannot be found or there are more than one with provided name. Please revisit your settings
Could somebody please provide some guidance on which settings to check? We are receiving and sending emails as expected and do not allow tickets to be created via email. In terms of functionality we are not seeing any issues, but it is cluttering the error log and making it difficult to isolate other errors that are causing problems. This error is popping every minute, presumably when the system looks for the "specified folder" but can't find it.
We are 12.7.9 using OAuth, Build #12.7.9.8621.
Thank you,
Peter