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Forum Disallow viewing of comments

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Disallow viewing of comments

jdorion over 1 year ago

Hello,

Does Web Help Desk have the ability to disallow the viewing of tech comments/notes when a user is part of the tech group?

For example, we have a request to allow a user to view all Dev tickets but we don't want this user to view the Dev tech group comments/notes?

Thanks,

Jeremy

0 pabely over 1 year ago

Only if the Notes are added by the Dev Techs a Hidden Notes & Tech is a member of a different Tech Group and within that Tech group the flag "View/Create Hidden Notes" is unlinked. This will stop them seeing ALL Hidden Notes though across the board.
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