Word wrap issue in 12.7.10 again

Similar to a previous hotfix needed in 12.7.1, I upgraded yesterday from 12.7.8 to 12.7.10 and now I'm seeing the Word wrapping issue in the ticket Request Detail field issue that was fixed in hotfix 12.7.1.538 HF:

SolarWinds Web Help Desk 12.7.1.538 Hot Fix (WHD-3817 and WHD-3816)

This hot fix resolves the following issues:

* Word wrapping in the ticket Request Detail field

I'll open a ticket on this as well, but I didn't know if anyone else on 12.7.10 has seen any word wrap issues as well yet. 12.7.10 to fix our OAuth email issues, but now we have the word wrap issues

Parents Reply
  • I do have a backup of the previous whd-web.jar file from 12.7.8, which has the Resources folder with 4 bb_config....xml files (bb_config.xml, bb_config_email.xml, bb_config_fo.xml, bb_config_text.xml). I may try later tonight shutting down WHD and import those 4 files into the current 12.7.10 whd-web.jar file and restart WHD and see what happens.

Children