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Forum How can I receive e-mails?

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How can I receive e-mails?

chibs over 1 year ago

Hello,

at the moment I can't receive any emails in my helpdesk. I have linked it to my email account, but now when an email is sent to this address, it does not appear as a ticket to me. What can I do?

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0 leos over 1 year ago

What version are you on, there is a bug that needed you to install a patch that was causing emails not to go out to techs.
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0 leos over 1 year ago

What version are you on, there is a bug that needed you to install a patch that was causing emails not to go out to techs.
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0 chibs over 1 year ago in reply to leos

At the moment I am using the following version: 12.7.4 - Build #12.7.4.85
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