Hello,
at the moment I can't receive any emails in my helpdesk. I have linked it to my email account, but now when an email is sent to this address, it does not appear as a ticket to me. What can I do?
Hello,
at the moment I can't receive any emails in my helpdesk. I have linked it to my email account, but now when an email is sent to this address, it does not appear as a ticket to me. What can I do?
What version are you on, there is a bug that needed you to install a patch that was causing emails not to go out to techs.
What version are you on, there is a bug that needed you to install a patch that was causing emails not to go out to techs.
At the moment I am using the following version: 12.7.4 - Build #12.7.4.85
SolarWinds solutions are rooted in our deep connection to our user base in the THWACK© online community. More than 180,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process.