Is there a way to unselect an option in a single choice custom field once you have selected one of them? Basically to make it look like none were selected yet?
No, unfortunately, you have to select another option to not clear it.
When people request the ability to unselect a single choice, I recommend using a drop-down custom field instead of a single choice and adding a ";" at the beginning of the string. The semicolon will add a blank as the first option.
The only warning I have is if you are using an old version of WHD, the blank field will count as a choice when using a required field. SolarWinds fixed this issue in the last few versions. I don't remember at what version SolarWinds resolved the issue.
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