Upgraded to Version 12.7.4 and now all service request types are out of order. I manage 2 environments, this occurred in both environments after the upgrade. Has anyone else experienced this and how can i resolve it?
We have HotFix 2 now but this was not covered within that, fingers crossed for WHD12.7.5 because when you have hundreds of Request Types this is a real pain!
I've reported this to SW...
Implementing a sort on these fields (a long list of the fields names being another) is a logical thing to do that seemingly all other software packages do.
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