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Web Help Desk (WHD)

Forum What We're Working on for Web Help Desk (WHD) - Updated January, 2020

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What We're Working on for Web Help Desk (WHD) - Updated January, 2020

solarwinds_worldwide_llc over 9 years ago

To receive updates on the WHD roadmap, JOIN thwack and BOOKMARK this page

WHD 12.6 has shipped and we're hard at work building the next release. Here's what we're working on, in no particular order:

iOS Application updates (create Ticket, re-assign ticket)
Modern authentication support for WHD with Office 365
Client UI Re-Work - Next Gen UI (as recently performed on Dashboards)
Defect Fixes

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0 jkingsnorth over 8 years ago

What is going on with this? I feel like its been forever since there has been a WHD update with new features or anything. Getting kind of frustrated and starting to look into other solutions for Help Desk.
Starting to feel like Solarwinds is falling way behind it's competition...
The mobile version of WHD is terrible (always has been) and hasn't been updated in over a year. This means it hasn't been updated/optimized for iOS 8 or 9.
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0 jkingsnorth over 8 years ago

What is going on with this? I feel like its been forever since there has been a WHD update with new features or anything. Getting kind of frustrated and starting to look into other solutions for Help Desk.
Starting to feel like Solarwinds is falling way behind it's competition...
The mobile version of WHD is terrible (always has been) and hasn't been updated in over a year. This means it hasn't been updated/optimized for iOS 8 or 9.
Cancel
Vote Up +4 Vote Down

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