Despite entering companies into WHD through setup, they don't show int the ticket view i.e. the company field is blank. What is preventing these from showing?
Example:
The clients in the above are all associated with a company which SHOULD show up in the company field but don't.
I got around it in one case by putting the company name in the client field (Apple Express) but that doesn't allow me to track the specific employee requesting at the company.
Any help would be appreciated.