We are primarily using WebHelpDesk as a ticket tracking tool, but are wanting to leverage the asset tracking features as well. However, as I was looking at the Asset Statuses, I saw that each could be marked as "Retired", but no clear indication from within the system what that actually meant.
Does anyone know what a status type marked as "Retired" does (differently from not marked as Retired)? We were hoping that it would at least be a search criteria where we could filter out assets that are kept in inventory for historical purposes, but where the device is retired from service.
