Tech login after 12.5.2 upgrade - Forum - Web Help Desk (WHD)

Forum Tech login after 12.5.2 upgrade

State Verified Answer
Replies 4 replies
Subscribers 27 subscribers
Views 587 views
Users 0 members are here

Options

Hi,

I've read through the documentation re upgrading 12.4.1 to 12.5.2, but I'm still unclear if the Tech accounts have single sign on.

Can anyone confirm if Tech accounts always need to log in with username\password after upgrading?

Thanks.

Geoff

Top Replies

kellytice over 5 years ago +1 verified

So the way that i understand it is: If they are just a Tech account that is not associated with a Client account, then the Tech will have to use the WHD username/password that you have defined for them…

SolarWinds solutions are rooted in our deep connection to our user base in the THWACK^© online community. More than 180,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process.